Terms of service

1. General Conditions

By visiting our website or purchasing something from us, you agree to comply with these Terms of Service.

We reserve the right to update, change, or replace any part of these terms at any time. It is your responsibility to check this page periodically for changes.


2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the site under the supervision of a parent or legal guardian.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not violate any applicable laws or regulations while using our services.


3. Product Information

We strive to display product descriptions, images, and pricing as accurately as possible. However:

  • Colors may appear differently depending on your device screen.

  • We do not guarantee that product descriptions or other content on the website are always completely accurate or error-free.

Dermagent reserves the right to modify product prices, discontinue products, or limit quantities at any time without prior notice.


4. Orders and Payments

By placing an order through our website, you agree that:

  • All information provided during checkout is accurate and complete.

  • We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

  • Orders may be cancelled if a product is out of stock or due to pricing errors.


5. Shipping and Delivery

Shipping times are estimates and may vary depending on location and logistics providers.

Dermagent is not responsible for delays caused by:

  • Shipping companies

  • Weather conditions

  • Customs or governmental delays


6. Returns and Refunds

All returns and refunds are subject to our Return & Refund Policy.

Due to the hygienic nature of skincare products, opened or used products may not be eligible for return unless they are defective or damaged upon delivery.


7. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Website design

are the intellectual property of Dermagent and may not be copied, reproduced, or distributed without prior written permission.


8. Limitation of Liability

Dermagent shall not be held liable for any indirect, incidental, or consequential damages resulting from:

  • The use of our products

  • The inability to use our website

  • Any errors or interruptions in service

Customers are responsible for ensuring that products are suitable for their skin type. We recommend consulting a dermatologist if you have sensitive skin or medical conditions.


9. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.


10. Contact Information

For questions regarding these Terms of Service, please contact us:

Email: info@dermagenteg.com
Website: dermagenteg.com